Please note that for your visit, you are required to present negative proof (full vaccination, recovery, or negative test result). Wearing a medical mask (surgical mask or FFP2) is compulsory throughout the museum.
Lockers can be found in the upper and lower foyers. A returnable 1 euro coin is required.
We request that you leave your bags and rucksacks in the lockers for the duration of your visit. For security reasons objects larger than A4 size (29 x 21 cm) may not be taken into the galleries.
Please note that closed lockers will be opened by staff after closing time.
Benches are provided in some of the collection and exhibition rooms.
You are welcome to borrow portable folding chairs free of charge for your visit. A walking frame and wheelchair are also available for visitor's use.
Please ask at the ticket office.
Baby changing facilities are available in the lower foyer.
All collection and exhibition rooms plus the lower foyer and auditorium can be easily accessed with strollers via ramps or elevator.
We will be happy to loan you a stroller for your visit to the museum free of charge. Please ask at the ticket office.
Dogs and other animals are not permitted inside the building.
Assistance dogs are of course allowed. Please let us know at the ticket office.
Photographs (without flash), video, and sound recordings in and of Neues Museum are only permitted for personal, non-commercial use.
We request that you register at the ticket office and fill out the relevant form.
For all other purposes prior registration of the planned photographs, video or sound recordings and written permission by Neues Museum are necessary.
Mario Rau, Press and Public Relations
Tel.: + 49 911 240 20 43
Fax: + 49 911 240 20 29
Information, advice and registration:
Head of the Education department: