from 01.04.2020

Protection and hygiene measures

Your visit at Neues Museum

At Neues Museum, the safety rules laid down by Bavaria’s state government apply. For reasons of hygiene, we ask visitors to observe the following measures:

  • Please only come to the Museum if you feel well.
  • No entry will be granted to persons with non-specific symptoms of illness or respiratory symptoms of any kind.
  • No entry for persons having been in contact with COVID19 cases in the past 14 days.
  • Visitors and staff must keep mouth and nose covered throughout the building (with the exception of ticket desk staff behind Perspex shields).
  • Please use the hand disinfectant provided in the entrance and bathroom areas.
  • Please observe etiquette for coughing/sneezing and wash hands regularly.
  • The total number of visitors in the Museum at any time is limited.
  • The number of persons in the foyer and in individual areas of the exhibition is also limited. We appreciate your patience while waiting.
  • A minimum distance of 1.5 metres is to be kept between individuals at all times.
  • We urgently ask school classes and other groups to contact us in advance by telephone on +49 (0) 911 240 20 36 or +49 (0) 911 240 20 69 to clarify conditions for a visit.
  • Please follow the designated routes through the exhibition.
  • Please pay by card if possible.
  • Toilet facilities to be used by the Museum’s visitors only.
  • Guided tours and workshops take place under restricted conditions and participants must always register in advance.
  • Until further notice, no other events will take place.
  • Photographing groups (wedding photos, etc.) is not permitted.
  • In cases of failure to comply with the above, we reserve the right to ban individuals from visiting the museum.